Privacy Policy.

The personal data NuWest processes depends on how you interact with us.

‍Information you provide directly: When you contact us, subscribe to communications, or engage NuWest for financial planning, we may collect: Identification and contact details, name, age, sex, email address, telephone number, and address. Household composition, including family members' ages and education timelines. Employment and income details. Household expenditure. Assets and liabilities. Tax and residency status. Financial goals. Information you submit through enquiry forms, subscription forms, or booking tools.

‍Information about your family members: To prepare a financial plan, NuWest may hold information about members of your household, such as a spouse or children, including their ages, education timelines, and their bearing on household income and expenditure. This information is typically provided by you rather than by those individuals directly. Where you provide personal data about others, you confirm you are authorised to do so, and we ask you to share this Privacy Policy with them.

‍Information collected automatically through the Website: When you use this Website, we may collect IP address, browser type, device information, pages visited, and usage data through cookies.

‍Special Category data: NuWest does not collect Special Categories of Personal Data (such as data concerning health, religious beliefs, or similar). Please do not send us health or other sensitive information. If you provide such information, we will delete it.

NuWest processes personal data for the purposes set out below. For each purpose, we rely on a lawful basis under the DIFC Data Protection Law 2020. We process your personal data to respond to your enquiries, relying on our legitimate interests in responding to people who contact us. We use it to arrange introductory meetings or consultations, relying on our legitimate interests in discussing our services with you or, where you have engaged us, on the performance of our contract with you. We process it to prepare educational financial plans, being cash flow projections and goal costing, relying on the performance of our contract with you. We use it to provide educational insights or updates that you have subscribed to, relying on your consent. We process it to ensure the security of our network and information systems, relying on our legitimate interests in maintaining the security and integrity of our systems. We use it to improve Website functionality, relying on our legitimate interests in operating and improving our Website. And we process it to comply with legal or regulatory obligations, relying on compliance with a legal obligation to which NuWest is subject. Where we rely on legitimate interests, we have considered those interests against your rights and freedoms. Where we rely on consent, you may withdraw it at any time.

Where you have subscribed to receive them, NuWest may send you occasional updates covering our approach to financial planning, educational content, and firm developments. We send these communications on the basis of your consent, which you provide when you subscribe. You may withdraw your consent and unsubscribe at any time, using the link included in every communication or by contacting us. Withdrawing consent will not affect any other processing of your personal data.

NuWest does not sell personal data. We share personal data only as described below.

‍Service providers: We use a small number of trusted technology providers to operate our business, and personal data may be processed by them on our behalf: Google Workspace, email and document storage. Mailchimp, email marketing communications. Webflow, website hosting. Cal.com, appointment scheduling. Each provider processes personal data only on our instructions and under a data processing agreement.

‍Artificial intelligence tools: Where NuWest uses artificial intelligence tools to assist its work, personal data is anonymised before it is used with any such tool. These tools do not receive information that identifies you, and the providers of those tools do not act as processors of your personal data.

‍Legal and regulatory authorities: We may disclose personal data where required to comply with applicable law or the request of a competent authority or regulator.

‍Business transfers: If NuWest undergoes a merger, acquisition, or restructuring, personal data may be transferred as part of that transaction.

Some of our service providers are located outside the DIFC, so your personal data may be transferred to other jurisdictions. Where this happens, we rely on the following safeguards under the DIFC Data Protection Law 2020:Transfers to Ireland and California are made on the basis that these jurisdictions provide an adequate level of protection, as recognised by the DIFC Commissioner of Data Protection.Transfers to the United States are made on the basis of standard data protection clauses, which impose contractual obligations to protect your personal data.You may request further details of the safeguards that apply to these transfers by contacting us using the details in the Contact section below.

NuWest takes appropriate administrative and technical measures to protect personal data against:

However, no internet transmission can be guaranteed to be completely secure.

NuWest retains personal data only for as long as necessary for the purposes described in this policy, or to comply with legal and regulatory requirements. In practice, this means:Client files are retained for seven years following the end of our engagement. Enquiries that do not lead to an engagement are retained for six months. Personal data used for marketing communications is retained until you unsubscribe.Where personal data is no longer required, it is securely deleted.

This Website uses a single essential cookie, which records your acknowledgement of our Regulatory Notice so that it is not shown to you on every visit. This cookie is necessary for the Website to function as intended.The Website does not use analytics, advertising, or third-party tracking cookies.You can control or delete cookies through your browser settings, although disabling this cookie may cause the Regulatory Notice to reappear on each visit.

Under the DIFC Data Protection Law 2020, you have the following rights in relation to your personal data:The right to access the personal data we hold about you. The right to have inaccurate personal data corrected. The right to have your personal data erased in certain circumstances. The right to restrict how we process your personal data in certain circumstances. The right to object to certain processing. The right to receive your personal data in a portable format. And, where we rely on your consent, the right to withdraw that consent at any time.To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within the timeframes required by law.If you have a concern about how we handle your personal data, we encourage you to contact us first so we can address it. You also have the right to lodge a complaint with the DIFC Commissioner of Data Protection, Level 14, The Gate Building, DIFC, at commissioner@dp.difc.ae.

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, you can contact NuWest by:
Writing: NuWest Fintech Ltd, IH-00-01-01-OF-01, Level 1, Innovation One, Dubai International Financial Centre.
Email: info@nuwestadvisory.com
Telephone: +971 50 306 2123